GAMELOFT PRIVACY POLICY FOR MY LITTLE PONY (APPLE ARCADE)
Your privacy is important to us, and we take our responsibility of caring for it seriously.
This Privacy Policy is specific to Gameloft games offered on Apple Arcade. It describes what information Gameloft collects and how we use, disclose, transfer, and store it (when necessary). If you do not want Gameloft to collect, store, use or share your information in the ways described in this Privacy Policy, you may not be able to use our Services (as described below).
Gameloft S.E., including its subsidiary companies (“Gameloft”, “we”), collects, stores, and uses your information as a data controller in connection with, and in order to provide and develop, Gameloft’s services and websites (together referred to as the “Services”) in accordance with this privacy policy (“Privacy Policy”).
All of our Services available on Apple Arcade, whether used on mobile devices, Mac or other platforms such as Apple TV, are governed by this Privacy Policy. By using the Services, you hereby consent to this Privacy Policy.
This Privacy Policy is effective as of November, 2022.
If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please see the “How to contact us” section below.
1 – Information we collect, purposes and uses
Our game is available on Apple Arcade.
We do not collect any personal information within the framework of provision and operation of the game.
However, player progress, including achievements, are stored on Apple services, such as iCloud for game saves and Game Center for achievements and leaderboards. This data is not sent to Gameloft servers, shared with third parties nor used for marketing or analytics purposes.
Should you contact our Customer Care support or Data Protection Team for privacy requests, we may collect your personal information (as your name, email address and/or phone number, proof of identity), in order to analyse your request and to solve it.
2 – How we retain non-identifiable information
The users can delete their game progress from their iCloud account at any time.
Customer Care related personal information will be stored for the necessary time to handle your request, and for a maximum of one hundred and eighty (180) days prior to deletion.
3 – How we share non-identifiable information
We do not share personal data with other Gameloft entities and/or with any third-parties.
4 – Information Security
We do not collect personal information within the framework of provision and operation of this game. However, please note that where applicable, our general Privacy standards are to implement security measures to safeguard and help prevent unauthorized access, maintain information security, and correctly use anonymous information collected through our activities and services. Where applicable, we take, and force applicable third parties to take, reasonable precautions to protect our players’ anonymous information against loss, misuse, unauthorized disclosure, alteration, and destruction. As a general statement, we invite players to please remember that no transmission of information over the Internet or any wireless network can be guaranteed to be 100% secure.
5 – Your rights
Shall you have questions regarding our Privacy Policy, our privacy standards and practices and/or the way your information is handled pursuant to this Privacy Policy, you may contact us via the addresses provided for under section 8 – How to contact us hereunder. Parents or legal guardians must reach out to us and exercise their requests for their children.
6 – Changes to our Privacy Policy
We reserve the right to change this Privacy Policy at any time. In the event that we make material changes to this Privacy Policy, they will be re-posted in the "Privacy" section of our websites and apps with the date the modifications were made indicated at the top of the page. Therefore, please review this Privacy Policy from time to time so that you are aware when any changes are made to it. Your continued use of the Services after such change(s) constitutes your acceptance of any such change(s), and if you do not accept any changes, you may choose not to use the Services. Should you seek further information about any recent changes made, please send your request to DataProtectionSupport@gameloft.com and include “Information about Changes” in the subject line.
7 – Legal disclaimer
Our Services operate AS IS, and we do not represent or warrant that our Services will be available at all times, or that your use of the Services will be uninterrupted or error- free. We are not responsible for your ability to access the Services or for matters beyond our control. This Privacy Policy is governed by the laws of your country of residence. Any dispute arising from the use of the Services shall be submitted to the competent courts of your country of residence.
8 – How to contact us
If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please contact us:
1. through the customer support link on Gameloft website
2. through the feedback form in App store
If you have general question about privacy at Gameloft please:
● send an email to DataProtectionSupport@gameloft.com
● write to the Gameloft Data Protection Officer, 14 rue Auber, 75009 Paris, France.